Save money with open-source, keep peace of mind with commercial support

Support, Maintenance and Updates from our team are convenient, simple and effective ways to get the most value from your software. Support helps your employees or users work through software issues and get back to work. Updates can modify or add features, making your team more efficient. Maintenance keeps your software running properly and fixes problems if they occur. Maintaining and repairing software is similar to maintaining and repairing any business asset. Support, Maintenance and Updates means you get the most from your Identity and Access Management investment.

No License Fee

When you buy proprietary software, you pay an upfront license fee. Then you get to pay yearly maintenance fees. When you purchase an Atricore subscription, you are buying open source software: there's no licensing fee. You pay once for the total subscription—including updates, services and all the support you need for the year.

Guaranteed Federation Deployment

When an Identity and Access Management Solution such as JOSSO and Atricore Identity Bus is deployed into production, it becomes the foundation upon which your employees and customers rely to securely consume the business services provided by your application stack. And while it's true that basic technical support can be obtained from the community, it may not be able to address the business and operation requirements that such business-critical services demand. By buying an Atricore Subscription you guarantee your JOSSO or Atricore Identity Bus-based identity and access management deployment. We bring the best of both worlds right to you: open source solutions with guaranteed implementation in a production environment.

Access to New Features

Increase your effectiveness and efficiency by using new product features delivered in general releases twice each year.

Direct Technical Support

Resolve technical issues and get technical solutions via telephone, e-mail and Web assistance provided by specialized support engineers. Support staff resolve over 70 percent of all cases within eight business hours.

Bug Fixes

Receive bug fixes via twice-yearly general releases and periodic Web updates, as well as interim solutions from Technical Support. More than 90 percent of customer-reported bugs are fixed within a year.

Maintain Your Investment

Because Atricore ensures compatibility among products in the same release, our support subscription ensures that you have access to the latest release and can add products to your license. Staying subscribed is the most cost-effective way to get the latest advances and all the support you want