When an authentication and authorization tier such as JOSSO is deployed, it becomes a central point where the whole application functionality consuming identity services depend on it and its underlying execution environment.

Being an open source product, JOSSO reduces the total cost of ownership (TCO) of single sign-on solutions and avoids vendor lock-in. Basic technical support can be obtained from the community, whereas it may not address business and operation requirements that such derived business-critical services demand.

We bring the best of both worlds right to you: an open source solution with guaranteed implementation in a production environment.

We offer on-demand and subscription based technical support.

On-demand technical support

Atricore offers cost-effective expert technical assitance for issues which cannot wait for community-based response time since immediate resolution is required. Assistance is provided remotely by telephone and through our support system in English, Spanish and Italian languages.
To compliment the expertise of our support staff we also have available WebEx/VNC/SSH technology which often replaces the need to attend site to look at software issues as it enables us to remotely log in to your computer from our offices.
You can purchase online the following blocks of On-demand Technical Support (These hours can be used anytime within a one week period)

Subscription-based technical support

Atricore offers a value-oriented support subscription which provides guaranteed implementation from the setup to final deployment in your execution environment. Support services are in the hands of the creators of JOSSO.

Please contact us at sales@atricore.com for more information.