The number and diversity of the courts, populations and funding levels in Georgia presented a very disparate set of technology solutions implemented by various courts to support their unique needs. Adding to the complexity of the state-wide environment, every court is independent in their purchasing of these solutions. A number of the technology solutions support electronic filing of court documents (“e-filing”) and electronic access to public court documents (“e-access”). Online access to Georgia’s courts was improved by creating a Judicial Services Portal that links these systems together for constituents and citizens, while preserving the independence of the courts in selecting the software that best suits their needs and budget. A major key to success was to find a way to allow attorneys, court staff and citizens to securely access various systems, without having to remember a lot of different user names and passwords or to re-enter their credentials numerous times. The SSO/IAM solution had to allow easy onboarding of the wide array of tech solutions as well as excellence in security and ease of use across the board.

By working with Atricore to implement their JOSSO EE identity and access management solution, The AOC was able to seamlessly allow Georgia’s 40,000+ active attorneys to log into the Georgia Judicial Services Portal and access the e-filing and e-access solutions of Georgia’s largest e-filing provider, serving two thirds of Georgia’s State and Superior Courts. Additional judicial partners and constituent groups continue to be added to the Judicial Services Portal, expanding the number and types of services available through the portal.